Front Desk Receptionist FULL TIME & PART TIME

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Our Front Desk Agents are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas.

The

Radisson Hotel Salt Lake City Downtown

is looking for an energetic individual to join our Front Desk team as a

Front Desk Agent

.
We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.
We are seeking a fast, fun, and friendly candidate for our full-time Front Desk Agent role.
401k retirement program
~ Commission on upsells, paid bi-weekly with regular salary
~ Greeting and engaging all guests while taking personal action to accommodate their individual needs
Processes financial transactions and arranges special billing needs when necessary
Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area
Manages all guest concerns or requests diligently and without hesitation
Personally chauffeuring guests to and from various locations in the immediate area using the company van
Prepares daily logs summarizing communications for management and other shifts
Responsible for answering and fielding all calls to the hotel, both internal and external
Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed
Strong computer skills
Ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer focused environment
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends
Ability to stand and exert well paced mobility for an eight (8) hour shift
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.