Middle Office Services Specialist (Loan Coordinator) - PNC Private Bank

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Mid Office Services Specialist within PNCs Private Bank organization, you will be based in Pittsburgh, PA, Cleveland, OH, Grand Rapids, MI, Louisville, KY, Indianapolis, IN, Atlanta, GA, Jacksonville, FL, San Diego, CA, Phoenix, AZ, or potentially any other Private Bank hub location.
The expected schedule for this role is Monday through Friday, 8:00 AM to 5:00 PM Pacific Time (11:00 AM - 8:00 PM EST). The Mid Office Service Specialist will be the loan coordinator for private bank team. They will be responsible for managing the loan process from application to booking. Mid Office Service Specialist will work with banking advisors and partner with underwriting, doc prep, booking, and funding teams.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures.
Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC.
Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests.
Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk
- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Corporate Accounting, Credit Risk Analysis, Decision Making, Financial Management, Financial Operations, Results-Oriented, Revenue Recognition
Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Solving
Work Experience
Bachelors
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Language Assessments
No Required or Preferred Language Assessments
Base Salary: $41,250.00 – $68,750.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; a robust wellness program with financial incentives.up to 11 paid holidays each year; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.