Director, Travel & Events

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
C. from your perfect home base in the heart of charming Georgetown. C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital.
Lead the Security team to achieve exceptional levels of guest service and colleague satisfaction results, through the application of all Corporate and property standards and policies.
Ensure compliance with all federal, state, local and Brand regulations, including OSHA requirements and fire and life safety codes.
Consistent development, coaching and support of the Safety and Security team ensuring continuous professional growth
Evaluate, develop and oversee the hotel’s Fire Prevention Programs and Life Safety Systems to include the monthly inspection of all fire extinguishers.
Train and develop Security and Health & Safety Programs throughout the hotel. Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends.
Evaluate, develop and oversee the hotel’s Loss Prevention Program and assist with Claims Management
Liaise with other Hotel Security and Law Enforcement Agencies, building cohesive relationships within the city
Assist in planning of VIP, Special Events and Dignitary visits as required.
Oversee the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems
Respond to emergencies and manage the situation
Coordinate team schedules and payroll processing for standard operations and special events.
Investigate all security incidents, complete detailed reports, and manage necessary follow-up actions
Minimum 2 years previous security management experience in hotel operations
Luxury hotel experience preferred
University degree or College diploma in related field preferred
Extensive experience in Loss Prevention, Life Safety Systems, and Emergency First Aid
Previous fire training or equivalent experience
Advanced First Aid and CPR training, certified trainer license preferred
Previous claims management experience preferred
Excellent time management and organizational skills
Knowledge of surveillance equipment
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays,

discounted stays across Fairmont & Raffles properties

, special dining and wellness discounts, and added luxuries to enhance your experience. Comprehensive Benefits - through our Benefit Plan including medical, dental and vision coverage, 401K, and more!
Employee Travel discounted rates on rooms, dining and spa experiences at Accor Hotels worldwide
We support each other and we always stand together.​
Diversity & Inclusion
Constant standing and walking throughout shift, lifting pushing and pulling up to 50lbs

Visa Requirements:
Diversity & Inclusion
Security, Safety & QualityJob Type: PermanentJob Schedule: Full-Time