Servicenow Specialist_Service management

As a ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for contributing to designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.
Solution Discovery & Design:

Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and translate them into effective ServiceNow solution designs.
Technical Implementation:

Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices. Develop and maintain complex scripts, business rules, and UI policies.
Data Migration:

Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields.
Integration Management:

Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes.
Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference.
Testing and Quality Assurance:

Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. User Training:

Support end-user training to ensure a smooth adoption of the implemented solution.
Troubleshoot and resolve technical issues related to ServiceNow implementations. Continuous Learning:

Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform. Continue certification and training process to meet Practice standards and growth areas and contribute to the continued success of the team.
Collaboration and Communication:

Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication, including risks, issues, successes, and overall project status.
3+ years of software development experience
~2+ years experience implementing ServiceNow solutions
~1+ years experience in JavaScript
~1+ years experience in agile software development
~ ServiceNow Certified System Administrator
~ as this work is for a federal contract and laws do apply.

ServiceNow Certified Application Developer certification
~ Ability to work autonomously/with little oversight to configure, customize, and implement ServiceNow applications using App Engine to meet specific business requirements.
~ Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition.
~ Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience.
~ Troubleshoot and resolve technical issues related to ServiceNow implementations.
~ Strong experience with the agile methodology and experience working on agile scrum teams
~ 1+ years of advanced JavaScript
~ Active DHS or DoD Secret clearance

#Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact



for assistance.
We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our

EEO

policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Candidate AI Usage Policy
As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. Pay Range

- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $138,549.00Nationwide Remote Office (US99)