Business Operations Administrator (Remote)

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. CoreWeave is seeking a People Operations Specialist to own the global People service queue and the lifecycle transactions behind it. Reporting to the Senior Manager, Employee Lifecycle, you will triage and resolve employee and manager requests across North America, EMEA, and APAC, execute lifecycle transactions in Workday, and work with People Business Partners, Payroll, Total Rewards, and Legal so employees get clear answers quickly.
You will also help contractors and new team members ramp on the queue as the function scales.
Own day-to-day triage of the global People service queue: review, categorize, prioritize, and route requests from North America, EMEA, and APAC within SLA.
Resolve Tier 1 inquiries directly, including policy questions, employment verifications, Workday navigation, leave and benefits basics, and general how-to requests.
Escalate Tier 2, country-specific, and sensitive matters (employee relations, compensation, local leave entitlements, legal questions) to the right People Business Partner, Payroll, Total Rewards, Legal, or EOR partner, with enough context that employees do not have to repeat themselves.
Apply the correct regional guidance where policies and processes differ by country, or route accordingly, rather than defaulting to a US answer.
Lifecycle transactions and data

Execute lifecycle transactions in Workday, including onboarding, offboarding, and job and data changes, following documented processes and controls.
Keep an audit trail for every change, and keep ticket and Workday records accurate and current.
Knowledge, quality, and continuous improvement

Own the knowledge base articles and response templates for the queue: write new content, keep it current, and retire what is outdated.
Train and support contractors and new team members working the queue.
2-4 years of experience in People Operations, HR Operations, HR Shared Services, or an HR service center, ideally supporting a multi-country workforce.
~ Experience working a ticket queue in ServiceNow, Jira Service Management, Zendesk, or a similar tool, and managing to SLAs.
~ Working knowledge of HR fundamentals (common policies, leave types, employment verifications, onboarding and offboarding steps), awareness that requirements vary by country, and sound judgment about when to escalate.
~ Workday HCM experience executing lifecycle transactions, with a high bar for data accuracy.
~ Clear written communication: you can turn a policy into a short, useful answer and set expectations when a request needs more time.
~ Comfort working asynchronously across time zones, with flexibility to adjust hours periodically to support EMEA and APAC coverage.
~ Discretion and judgment handling confidential employee information.
~ Proficiency with Google Workspace and Slack.

Experience supporting employees in EMEA and/or APAC, including through EOR providers.
Experience writing or maintaining knowledge base articles, FAQs, or response templates.
Exposure to federal contractor or FedRAMP environments, including E-Verify processing and federal recordkeeping requirements.
Familiarity with data privacy requirements such as GDPR.
Active use of AI tools in day-to-day People Operations work.
Additional language skills.
Wed like your help to get here

Workday records are accurate, with a clean audit trail for every change.
Contractors and new team members ramp on the queue quickly with consistent guidance.
We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organizations growth opportunities are constantly expanding. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
These include qualifications, experience, interview performance, and location.
The benefits below reflect our US-based offerings for full-time employees; Medical, dental, and vision insurance - 100% paid for by CoreWeave
~ Company-paid Life Insurance
~ Voluntary supplemental life insurance
~ Short and long-term disability insurance
~ Flexible Spending Account
~ Health Savings Account
~ Tuition Reimbursement
~ Ability to Participate in Employee Stock Purchase Program (ESPP)
~ Flexible, full-service childcare support with Kinside
~Flexible PTO
~ Catered lunch each day in our office and data center locations
~ A casual work environment
~ All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the

Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. Export Control Compliance
This position requires access to export controlled information. S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.