Food Clerk - Grocery Stock Position

Night & Weekend Shifts Required -
We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Title:

Frozen Foods Clerk
Department:

Frozen Foods
Provides prompt, efficient and friendly customer service. Rotates and replenishes merchandise. Ensures cleanliness and safety in the department, and checks temperatures of cases for correctness and consistency.
Partnerships
Customer focused
Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: (examples include)
making note of and passing along customer suggestions or requests
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Rotates and replenishes merchandise and ensures highest quality standards are met.
Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
Ensures merchandise is displayed neatly on the shelves and labels are readily visible to customers (faces merchandise).
Unloads trucks, checks in product, puts product away, and may review invoices.
Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Assists with inventory.
Prices products for customers as necessary.
Performs other job related duties and special projects as required.
Must have the ability to file, post, and mail materials; copy data from one record to another; Six months or less of similar or related work experience preferred.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: There is frequent exposure to equipment movement hazards. Equipment Used to Perform Job:
Pallet jacks, register systems, two wheeler, box cutters, box crusher and C.A.R.Has daily contact with customers and suppliers/vendors.