Business Analyst (Financial Services industry)

This is what we call

the Veracyte way

– it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.

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: We show up with integrity, kindness, and respect for one another.
We are seeking a motivated Business Process Analyst to support Reimbursement Operations through process improvement, workflow optimization, and business transformation initiatives. This role will partner with Reimbursement Operations, IT, and external vendors to identify operational inefficiencies, document business requirements, and implement solutions that improve productivity, quality, reimbursement outcomes, and the patient experience.
The ideal candidate possesses strong analytical and process mapping skills and has experience supporting healthcare operations. This role will help drive initiatives involving workflow automation, Intelligent Document Processing (IDP), Optical Character Recognition (OCR), Salesforce, XIFIN, Billing vendors, and system integrations that eliminate manual work and improve operational performance.
Process Improvement & Operational Excellence

~ Document current-state and future-state business processes using process maps, swimlane diagrams, and workflow documentation.

~ Conduct root-cause analysis to identify operational bottlenecks, delays, and quality issues.

~ Contribute to the development of recommendations to improve efficiency, scalability, compliance, and customer experience.

~ Collaborate with operational teams to standardize and optimize workflows across Reimbursement Operations.

Business Analysis & Requirements Management

~ Gather and document business requirements for operational and technology initiatives.

~ Create process flows, business requirements documents (BRDs), user stories, and acceptance criteria.

~ Support prioritization of enhancement requests and process improvement opportunities.

~ Assist business stakeholders in defining success metrics and operational KPIs.

Assist in documenting system integration requirements and operational workflows between platforms.

~ Collaborate with IT teams, vendors, and business users to ensure solutions meet operational needs.

~ Participate in testing, validation, and user acceptance activities.

Project Support & Collaboration

~ Track project deliverables, risks, issues, and action items.

~ Communicate recommendations, findings, and project updates to operational leadership.

~ Bachelors degree in Business Administration, Healthcare Administration, Information Systems, Healthcare Informatics, or related field.

~1-3 years of experience in business analysis, process improvement, healthcare operations, revenue cycle, or related roles.

~ Experience documenting business processes and identifying operational improvement opportunities.

~ Proficiency in Microsoft Excel, PowerPoint, and process mapping tools.

~ Experience in healthcare revenue cycle management, payer operations, diagnostics, laboratory services, or healthcare technology.

#LI-Remote
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. Our Veracyte Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-generation engine, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support continued innovation and pipeline development. For more information, please visit

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Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. If you receive any suspicious alerts or communications through LinkedIn or other online job sites for any position at Veracyte, please exercise caution and promptly report any concerns to