Director of Product Management, Payments

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here.
Director of Product, Payments
Guild is hiring a Director of Product, Payments, to lead the team building how money moves across Guild. Youll own the strategy for Guilds payment network - the infrastructure that funds education between employers, Guild, and learning providers - and lead a team of product managers expanding our offering to a flexible menu of payment modalities that expands Guild’s ability to meet discrete finance needs in the context of a benefit. This is a leadership role with a broad remit: defining payment network strategy, leading a world-class team, and building the core of a product that impacts millions of learners in the US.
To be eligible, you must have established experience building payments products before at a payments company, a fintech, or a platform that embedded card issuing and money movement into its product. You bring a sharp point of view on payments economics, a willingness to challenge the status quo, and the commercial and financial fluency to be a true partner to Finance, Commercial, and the leadership team. Payment Network Strategy & Ownership

: Own the multi-year strategy for Guilds payment network — how users on all three sides of the marketplace fund education through Guild, spanning virtual cards, reimbursement, and other transaction modalities. Team Leadership

: Lead, coach, and grow a team of product managers across payment modalities and platform capabilities. Guide the team from concept through vendor selection, pilot, and scale - shipping quickly, learning, and iterating - while knowing when to step in on high-stakes decisions and when to let the team run.
AI-Native Product Development

: Set the expectation that your team builds and operates with AI where appropriate, and identify where AI materially improves the product itself, and at what level.
Vendor & Network Partnerships

: Help facilitate Guilds relationships with processors, card networks, and money movement partners. Assist commercial negotiations on economics, SLAs, and roadmap alignment, and manage the partner portfolio over time.
Represent payments strategy in executive and leadership-level conversations. Align Engineering, Finance, Legal, Commercial, and Operations around a shared roadmap, and resolve trade-offs across them.
Compliance, Risk & Program Governance

: Partner with Legal, Compliance, and Finance to set the governance framework for card issuing and money movement - spend controls, reconciliation, settlement, fraud prevention, and program oversight - and make sure the team builds to it.
Build capability sets with a global-first approach, serving as a subject matter expert on globalization, including specific expertise around currency handling, localization, and international markets.
Experience

: 10+ years of product management experience, including significant time building payments products - card issuing, virtual cards, money movement, or B2B payment flows - at a fintech or payments company or in an embedded payments role at a platform company. Bonus if this experience has been global.
People Leadership

: 5+ years managing product managers, with a track record of developing PMs, running a healthy team, and raising the quality bar.
Demonstrated success setting and executing a multi-year payments strategy, including business case building, and taking products from zero to launch and scaling through ambiguity.
Experience facilitating third-party vendor and network partnerships end to end - sourcing, negotiating, and managing them - and partnering with commercial and legal teams on terms and economics.
Financial Fluency

: Comfort building and defending financial models; able to work as a peer with Finance on unit economics, pricing, and working capital, and to challenge the status quo when the numbers say so.
You can separate the real opportunities in payments (risk, reconciliation, support, emerging agentic payment flows) from the hype, and you hold your team to a high bar for using it well.
Leadership Presence

: Equally comfortable presenting strategy to the executive team, digging into transaction-level data with your PMs, and sitting with a customer to understand why a payment flow fails them.

This role offers a competitive total compensation package, including a base salary of $220,000 - $270,000, variable compensation and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.

Guild partners with the country’s most innovative employers, including Chipotle, Target, Walgreens, JPMorgan Chase, Hilton, Spectrum, PepsiCo, Tyson, and more, to build the talent needed for today and a resilient workforce for tomorrow. Guild helps employers identify, develop, and mobilize internal talent, enabling workers to gain skills for in-demand roles and companies to stay agile.
By connecting employees to real-world learning, coaching, and career support, and providing companies with actionable talent insights, Guild transforms all talent into high-impact contributors and positions companies for long-term, sustainable growth. Guild is a female-founded, certified B Corp. The company has been recognized by Fortune’s Change the World list (2021, 2025), the Forbes Cloud –2025), Great Place to Work (2022–2025), CNBC’s Disruptor –2024), TIME’s 100 Most Influential Companies (2022), Inc.’s Best-Led Companies (2021), Fast Company’s World Changing Ideas (2020), and B Lab’s Best for the World (2019), among many others.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
~ Access to a 401k to help save for the future
~ Vacation policy to rest and recharge
~as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
~ Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
~ Education benefits and tuition assistance to help your future development and growth

Our home and headquarters in Denver, but some of our roles allow for remote work, allowing us to reach the best talent across the US.

Roles based outside of our Denver office can sit in any of the following 32 states: State locations and specifics are subject to change as our hiring requirements shift.
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