Project Manager Office - Remote Work

Health insurance
Training & development
Dental insurance
Project Coordinator
SERVPRO Team Mongan | Full-Time | Hiring Immediately
When fire or water damage disrupts someone’s home or business, getting back to normal can feel overwhelming. Our crews help restore the property.
You help keep the process moving—connecting customers, project managers, and crews from the office.
Project Coordinator
who enjoys solving problems, staying organized, and helping people through challenging situations. Your communication, attention to detail, and follow-through will help our teams deliver on our promise to make property damage “Like it never even happened.”
Health insurance
Paid time off and paid holidays
Paid training
You’ll support multiple Estimators/Project Managers and their teams by coordinating schedules, maintaining accurate job files, communicating with customers, and helping resolve issues. From the first call through final billing, you’ll help projects move forward efficiently while keeping customers informed.
Keep Projects Organized and Moving
Coordinate project activities, schedules, and updates across multiple teams.
Track project progress, identify obstacles, and help resolve issues that could delay completion.
Maintain current job files, work-in-progress reports, and project documentation.
Schedule services and deliveries.
Keep Customers and Teams Connected
Serve as a key point of contact for customers, vendors, and internal teams.
Support communication with insurance adjusters as needed.
Help address customer concerns and coordinate resolution of escalations.
Manage Job Documentation and Estimates
Collect, review, and organize field documentation and daily site reports.
Prepare preliminary and emergency service estimates, change orders, and supplements.
Prepare customer material allowances and selection sheets.
Support Accurate Billing and Project Completion
Coordinate customer warranty documentation and Certificates of Satisfaction.
Help ensure prompt, accurate billing information reaches Accounts Receivable.
Assist with collections and outstanding documentation.
Support compliance requirements throughout the job file process.
You’ll also participate in company meetings, help train team members, provide backup for the Office Manager, and assist with other duties as needed.
Strong customer service skills and a professional, helpful approach.
The ability to manage multiple priorities and adapt as business needs change.
Comfort using business software and learning new systems.
A high school diploma or GED.
Business or administrative experience.
Experience in restoration, commercial cleaning, or insurance.
Experience preparing estimates and managing job files.
An associate or bachelor’s degree.
full-time, primarily office-based position , typically working
Monday–Friday, 8:00 a.m.–If you enjoy bringing order to a busy day, helping customers feel supported, and keeping a team moving toward a shared goal,
apply today to join SERVPRO Team Mongan as a Project Coordinator.