Sales and Revenue Operations Manager

About Nectir

Nectir is the secure AI infrastructure purpose-built for schools. Nectir AI provides 24/7 personalized learning support grounded in course content, without compromising trust, outcomes, or academic integrity. Nectir AI can be integrated into existing Learning Management Systems and is fully FERPA- and SOC 2-compliant. Were hiring our first full-time Sales and Revenue Operations Manager to own the numbers that run Nectirs go-to-market, starting with ARR, and everything that happens between a verbal yes and cash in the bank.
Selling AI into colleges, universities and schools comes with its own paperwork: data privacy agreements, district contract reviews, vendor registrations, RFPs, cooperative purchasing contracts and academic-calendar terms. Youll make that run smoothly, make our forecast something leadership and the board can rely on, and build the territory and quota setup our sales team will grow on. The foundations are in place: an ARR framework, pipeline definitions and a HubSpot audit. Youll work closely with sales, marketing, customer success, finance and legal, reporting to our COO until our Head of Sales is in seat.
Roll out our ARR framework in HubSpot, covering multi-year, annual-PO, pilot, academic-calendar, expansion, contraction and churn scenarios
Reconcile ARR with Finance every month and track what moves it
Report gross and net revenue retention, and build the leadership and board dashboards
Run the Deal Desk, Contract to Cash
Build a self-serve path so AEs can generate standard MSAs and order forms without waiting on anyone
Own redlines, DPAs and district-provided contracts, and separate business terms from legal terms before anything goes to counsel
Coordinate RFPs, vendor registrations and cooperative purchasing contracts
Run the close checklist, order processing, invoice requests and commission calculations
Enforce deal stage definitions across our New Business, Renewal and Expansion pipelines
Flag deals that have gone quiet to reps and sales leadership every week, and keep a nurture follow-up in place with Marketing
Design territories and account assignments based on coverage and pipeline
Build quota and capacity models for new sales hires
Run the annual territory and quota refresh, and track attainment with the Head of Sales
Administer HubSpot and keep its data clean: required fields, deal source, segmentation and imports
Own the tool stack (Gong, Apollo, Instantly, Clay, DocuSign, Stripe) and how the tools work together, and decide what to keep, fix or cut
Train every new sales hire on HubSpot and our process
Hands-on experience running deal desk or contract-to-cash for a B2B SaaS company: Admin-level experience with HubSpot, or deep admin experience with a comparable CRM and the ability to get fluent in HubSpot quickly
A track record of building ARR or revenue reporting that Finance signed off on, including renewals, expansion and churn
Experience running a forecasting cadence that sales leadership relied on
Exceptional attention to detail, and proactive, self-directed communication in a remote, async team
Experience selling into higher education or K-12: DPAs, district contract reviews, vendor registration, RFPs, or cooperative purchasing such as TIPS
Territory design and quota or capacity planning
Using AI tools to speed up contract, reporting or data-hygiene work, with a clear view of what you check by hand
No degree requirements. ARR framework live in HubSpot within 90 days, then reconciled with Finance monthly to within 1% by business day 10
~ AEs generating standard contracts self-serve within 90 days; invoice requests to Finance within 2 business days of Closed Won; Territory, capacity and quota plan delivered within 45 days of the Head of Sales starting, and every new AE starting with a book and a quota
~95% of required HubSpot fields complete on open deals by month 6
~ A keep / fix / cut decision on every GTM tool by month 6, with activity syncing into HubSpot

Were a startup, which means the work moves fast, but the impact is real. You wont be a small cog in a big machine here, youll be the one building the machine.
This is the first full-time operations seat on our sales team. The definitions you set will decide how Nectir counts revenue, how our reps work and how our board reads the business, and every contract you move forward puts our platform in front of students sooner.
Comprehensive health coverage: medical, dental, and vision (for US-based roles only)
~Equity (stock options), so you share in what were building
~ Flexible, remote-first work environment