Senior Security Engineer - Remote

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. We use Artificial Intelligence (AI) to help make our hiring process efficient. Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next

Senior Security Engineer, Incident Response
The Security Incident Response Team (SIRT) is looking for a Senior Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments. You will help us to grow our global, scaled team and program.
Be an Owner

: Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
Write It Down

: Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
Wear the customer’s shoes

: Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
Draw the Owl

: Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work.
5+ years of security incident response in a production-cloud environment
Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections
Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
Experience with SIEM platforms and the ability to extend their functionality
Experience in either AWS, GCP, or other large cloud platform
AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning
AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data
Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks
This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Application deadline information
Applications for this role are intended to be accepted until 30th of Sept, but may change based on business needs.
Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
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Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.