Sales Coordinator (Data Entry)

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. We are seeking a proactive and detail-oriented Sales Coordinator to support day-to-day sales operations and help ensure a high level of service for both internal teams and customers. This role is responsible for coordinating sales support activities, managing administrative and analytical requests, and helping maintain the overall health of customer accounts.
Working in a remote environment, the Sales Coordinator will partner closely with sales representatives and shared services teams, acting as a key point of coordination across sales, operations, customers, suppliers, and internal support functions. This position is ideal for someone who enjoys solving problems, improving processes, analyzing data, and building strong working relationships.
Coordinate day-to-day sales support activities for assigned accounts, programs, and business processes to ensure timely execution and service continuity.
Manage work from a shared inbox and Salesforce queue, responding to customer and sales team requests accurately and efficiently.
Support customer onboarding, audits, reporting requests, account administration, and other operational activities.
Collaborate with sales, shared services, operations, IT, suppliers, external partners, and customers to resolve account, data, system, enrollment, and compliance-related issues.
Monitor customer account health and program performance to help sales teams take a proactive rather than reactive approach.
Prepare and maintain process documentation, work instructions, reporting outputs, and support materials to improve consistency and visibility.
Provide clear communication and updates to internal stakeholders and customers, including participating in and eventually leading customer calls as needed.
Assist with training, knowledge transfer, and ongoing support for internal users on systems, processes, and program requirements.
Experience in sales operations, business operations, program coordination, customer support, supply chain support, or a related field.
Strong working knowledge of Salesforce.
Intermediate to advanced Excel skills with the ability to review, interpret, and analyze reports.
Working knowledge of Smartsheet is beneficial.
Excellent written and verbal communication skills, including confidence in communicating directly with customers and leading calls when needed.
Experience supporting administrative processes such as onboarding, audits, reporting, and account maintenance.
In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.