Customer Service Support Specialist (part time)

Responsive recruiter

Are you a people-focused professional with a passion for delivering exceptional customer experiences? BeMobile is seeking a

BeHive Specialist

to join our Call Center team! In this role, you’ll play a vital part in supporting our retail stores by driving customer outreach, generating traffic, and providing top-tier service. As the voice of BeMobile, you’ll build meaningful connections, solve customer needs, and help create the outstanding experiences we’re known for.
This is a work-from-home position with certain geographic eligibility requirements.

1-2 years of call center or customer outreach experience preferred
~ Must be comfortable on the phone, doing customer outreach, and providing customer service support.
~ Inbound Customer Support:

Handle incoming customer inquiries, objections, and complaints across multiple communication channels. Outbound Customer Outreach:

Initiate calls to prospects and existing customers, present products or services, highlight features and benefits, and close sales. Lead Development & Management:

Generate and maintain leads from campaigns, track interactions, and update all information accurately in communication platforms to ensure smooth and efficient sales processes.
Professional Collaboration:

Communicate effectively with your team and support retail locations to meet targets. Share insights, trends, and feedback to improve the customer experience across the organization.
Exceed Customer Expectations:

Go above and beyond in every interaction, overdelivering on issue resolution, following up proactively, and finding ways to make customers’ lives easier while supporting sales goals.
Key Traits for Success:

Demonstrate dependability, punctuality, attention to detail, professionalism, teamwork, and the ability to work remotely or independently while maintaining high performance standards.
That’s why we offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and overall work-life balance, including:

~ Health, Dental, and Vision Insurance
~ Employee Assistance Program (EAP)
~Verizon Service Plan Discounts
~ Financial Wellness Tools – SmartDollar by Dave Ramsey & Financial Counseling
~ We hire and promote without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law.
This is a remote position.
Compensation: $15.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To grow as a team while connecting our communities