Services Specialist - Office Specialist

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! We pride ourselves on being a trusted partner to many of the worlds leading brands and serve consumer and business customers across multiple industries. Planning & Scheduling Supervisor
Planning & Scheduling Sr. VP Logistics
Branch Managers, Service Managers, and Technicians
Contact Center colleagues
Key customers
Strong relationships within customer organization and Field
This role will utilize route analysis software to adjust territory plans to create effective and efficient daily and weekly tactical route plans for assigned branch locations. They will perform data analysis of plans, resource availability and territory. This role will also maintain geographic codes, addresses and customer information and Report metrics on a daily basis to Service Planning Supervisor and Branch Managers/Technicians.
Key Performance Indicators:
~ Creates route plans using work order data and route analysis software
Communicates routes within assigned territory to service personnel
Summarizes and reviews plans daily with the Service Planning Supervisor
Advanced knowledge of Routing and Scheduling software systems
Advanced knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand
Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint)
Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations
Basic understanding of texting software or other forms of software needed to accomplish this objective
Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders including customers, employees, and suppliers as required.
Able to demonstrate strong levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgement and a rigorous focus on the details.
Formal Education, Qualifications or Training:
~ High school diploma or (GED) or equivalent combination of education and/or experience in the service industry
~1-2 years of related experience as dispatcher and/or customer service agent

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

The change of building environment such as with or without air conditioning and heating.

We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Professional and Personal Growth
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement
~401(k) retirement plan with company-matching contributions

Company-paid holidays & floating holidays
We are looking for individuals who want to make a difference where our customers live and work. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
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An employer who violates this law shall be subject to criminal penalties and civil liability.
possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
The following applies where applicable by law: Employees in this position perform work within customers residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customers records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.