Toronto Claims Supervisor at Accerta

Join Accerta as a Claims Supervisor in Toronto, ON, and lead a high-performance team in processing healthcare claims. This full-time hybrid position emphasizes accuracy, compliance, and team development. In this role, you will supervise claims operations for Accerta, ensuring accurate and timely processing of claims while supporting a robust team culture. Your leadership will be key in fostering an environment that promotes accountability, responsiveness, and a strong service commitment to vulnerable communities. Key Responsibilities: • Direct the team's claims processing for high-quality outcomes • Mentor staff and oversee performance reviews • Analyze metrics and ensure adherence to compliance standards • Facilitate onboarding and training initiatives for new hires • Champion continuous improvement across claims operations Requirements: • 5+ years in expense management or program delivery • 1-2 years in a supervisory or coaching capacity • Experience in KPI monitoring and audits • Knowledge of claims processing systems and financial best practices • Familiarity with social service operations is a plus Leverage your expertise in claims management at Accerta, driving excellence while serving the community's health needs.