Hospitality & Tourism Company-A-CPC

Spa Operations Leader at Riverstone Spa

Kaizen Lab Inc.

Manitoba (MB) · Winnipeg · Canada

Step into a leadership role as the Spa Director at Riverstone Spa, located in Inn at the Forks. Oversee daily operations while ensuring a luxurious guest experience and team excellence. In your role as Spa Director, you will be responsible for the day-to-day management of our upscale spa, focusing on operational excellence and exceptional service delivery. This position requires a blend of leadership and business acumen, ensuring your team is well-trained and motivated to deliver exceptional experiences. You will innovate and implement programs that enhance service offerings while ensuring a collaborative and service-oriented culture. Key Responsibilities: • Direct the Spa team and foster collaborative culture • Maintain high service standards and operational efficiency • Develop innovative programming for guest engagement • Monitor financial performance and key metrics • Ensure compliance with health and safety regulations Requirements: • 3-5 years of leadership in a luxury spa environment • Strong business and operational management skills • Passion for wellness and industry trends • Proven ability to lead and coach teams • Strong interpersonal and decision-making abilities Join Riverstone Spa and lead the way in luxury wellness experiences.

Reference: 3146975823

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