Qualified Professional

Provides support to individuals with Mental Health (MH) or Substance Abuse Issues. In residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served. Persons who meet the requirements specified for Qualified Professional (QP) status have the knowledge, skills, and abilities required by the population and age to be served may deliver supports within the requirements of the staff definition specified in the service definitions. Relies on supervision and direction to provide quality services.

Monitors service delivery. Provides/Coordinates in face to face monitoring of PHSC peer support staff and recommendations for service delivery providing individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served. Monitors utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization.

Completes Service Authorization Requests as needed and ensure that current service authorization is in place prior to the provision of any service. Completes any paperwork or other documentation required for outcome measurement (including NC-TOPPS)