Google Product Specialist

Google Product Specialist

As a Google 1P Product Specialist, you will be responsible for directly interacting with consumers to drive sales of Google Pixel devices and all first party Google hardware and smart home products within a designated Best Buy location. You will play a crucial role in maintaining the Google Shop's appearance, building relationships with Best Buy leadership and RSAs, and promoting Google products effectively.

Responsibilities

• Engage with consumers to understand their needs and recommend appropriate Google products
• Drive sales of Google Pixel devices and all first party Google hardware and smart home products
• Maintain the Google Shop's appearance, ensuring it is clean, organized, and stocked with the latest products
• Build strong relationships with Best Buy leadership and RSAs to foster collaboration and support for Google products
• Promote Google products effectively and train Best Buy RSAs on how to sell Google 1P products
• Gain insights and track sales trends to understand market dynamics and identify opportunities for improvement
• Share sales data and insights with headquarters to inform strategic decision making
• Complete before and after shift reporting
• Coach retail associates on opportunities with consumer interactions, recognize positive performance and hold associates accountable for poor performance
• Inspire and engage retail associates by motivating them to succeed
• Partner with management and other appropriate parties to successfully launch new products, services and processes and to review staffing forecast plan
• Adhere to the merchandising standards
• Instill a sense of pride and ownership in space appearance - where all associates understand the space is the face of the brand to every consumer
• Drive compliance of procedures and policies
• Support management needs
• Perform other duties as assigned

Qualifications

• Sales/consumer service experience in a retail environment, preferably for hi tech /consumer electronics
• Experience delivering training sessions and motivating teams in the telecommunications or consumer services industry
• Effective communication, presentation and interpersonal skills
• Strong knowledge of Google products and the ability to effectively communicate their features and benefits
• Ability to motivate team
• Ability to work flexible hours, including evenings, weekends and holidays
• Work with associates to elevate skills and performance, providing coaching on opportunities for improvement
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills

Acosta, and its subsidiaries, is an Equal Opportunity Employer