General Manager of Medical Retail Operations

Lead dynamic medical retail operations with a trusted provider in Stoney Creek, Canada. As a General Manager, you'll enhance client experiences and oversee multi-location efficiency while fostering team morale. We are looking for a forward-thinking leader with at least three years of experience in retail management or healthcare operations. This role demands a strong operational mindset to streamline workflows and track metrics towards improvement. The successful candidate will advocate for a safe and equitable workplace while showing empathy and motivation to their team. Key Responsibilities: • Oversee storefront and e-commerce operations across multiple locations • Refine inventory tracking systems and eliminate bottlenecks • Implement solutions based on operational metrics and client feedback • Inspire high team morale and accountability through clear communication • Ensure a welcoming customer experience for those seeking medical equipment Requirements: • 3+ years in retail or healthcare leadership roles • Demonstrated ability to manage inventory and daily procedures • Knowledge of Ontario human rights and compliance • Proficient with digital business tools and CRM systems • Must own a vehicle for daily regional travel Join us as you lead a vibrant team while ensuring top-notch healthcare service and product delivery.