Customer Success Management at Honeywell

Elevate customer relationships at Honeywell as a Senior Customer Success Management Professional. Focus on driving customer satisfaction, retention, and upsell opportunities while working in a hybrid model. This key role at Honeywell requires leveraging your expertise in customer success to build strong relationships with clients. You will serve as the main point of contact, driving onboarding and product adoption while collaborating with cross-functional teams. Your contributions will be crucial in enhancing customer satisfaction and identifying growth opportunities through valuable insights. Key Responsibilities: • Build and sustain strong client relationships for satisfaction • Serve as main contact for customer inquiries and concerns • Collaborate with teams for seamless onboarding and implementation • Identify upsell opportunities to enhance customer accounts • Analyze customer data for insights driving success and retention Requirements: • Minimum of 6 years in customer success or account management • Proven success in building strong customer relationships • CRM software and customer success tools experience • Strong problem-solving and negotiation skills • Bachelor's degree in Business or related field Utilize your customer success expertise to positively impact Honeywell's growth and customer experience.